{"id":168,"date":"2022-03-21T23:29:59","date_gmt":"2022-03-21T23:29:59","guid":{"rendered":"https:\/\/tienda.ericsports.net\/?page_id=168"},"modified":"2024-05-27T07:02:21","modified_gmt":"2024-05-27T07:02:21","slug":"soporte","status":"publish","type":"page","link":"https:\/\/ericsports.net\/en\/soporte\/","title":{"rendered":"Soporte"},"content":{"rendered":"
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Eric Sports<\/div>
Preguntas Frecuentes, Soporte T\u00e9cnico, Contacto<\/div> <\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you have questions, doubts or want to contact us? Here you will find everything you need<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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FAQ's<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You can download the EricVideo<\/strong> app for PC (Windows and Mac) and for Tablet (Android and iOS). Download links are accessible from your private area on the web, logging in<\/em> with your username and password. In Downloads<\/strong> you will find the download buttons.<\/p>

Once you have downloaded the app, you will have to unzip the file by clicking on file, right click and click on 'Extract all'.\u00a0<\/p>

The next step is to open the unzipped folder and run the 'EricOne_Setup.exe' file<\/p>

You can now access the EricVideo app.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The user and access key to EricOne have received it via email after you have subscribed on the web. Please check the spam folder.<\/p>

This password is different from the one you chose for www.ericsports.org<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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A few users of Eric, when downloading EricVideo app appears a notification 'Windows protected your PC'. Do not worry, click on the words 'More information' and the button 'Run anyway'.\u00a0<\/p>

You can now download EricVideo app normally.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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In the EricManager access email, you must have received two excel formats for automatic import of players and entities. In this way, you can import data faster and faster.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The first step for a user, whether an administrator or a guest user, to be able to edit features in EricManager is that it occupies a role in the Org Chart. Once you are located with a function in it, the visibility and edit permission that corresponds to your role will be enabled.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Go to the internal area of the web www.ericsports.net in the section Orders<\/a>click on the 'Cancel' button<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u00bfNeed help<\/font> with some product?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Email<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you have any questions? We help you solve<\/p>

support@ericsports.net<\/a><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Whatsapp<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mon - Fri 09:00 - 18:00<\/p>\n\n

(+34) 687 82 65 77<\/a><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Eric Sports Preguntas Frecuentes, Soporte T\u00e9cnico, Contacto \u00bfTienes preguntas, dudas o quieres contactarnos? Aqu\u00ed encontrar\u00e1s todo lo que necesitas Preguntas frecuentes 1. \u00bfC\u00f3mo descargar EricVideo app? Puedes descargar la app de EricVideo para PC (Windows y Mac) y para Tablet (Android y iOS). Los enlaces de descarga son accesibles desde tu \u00e1rea privada en la […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_mo_disable_npp":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-168","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSoporte - EricSports<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ericsports.net\/en\/soporte\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soporte - EricSports\" \/>\n<meta property=\"og:description\" content=\"Eric Sports Preguntas Frecuentes, Soporte T\u00e9cnico, Contacto \u00bfTienes preguntas, dudas o quieres contactarnos? Aqu\u00ed encontrar\u00e1s todo lo que necesitas Preguntas frecuentes 1. \u00bfC\u00f3mo descargar EricVideo app? Puedes descargar la app de EricVideo para PC (Windows y Mac) y para Tablet (Android y iOS). 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